Privacy Policy

The underlying basis of each and every customer’s relationship at FCN Bank is built around trust. You have chosen to bank with FCN and we regard the trust that you have given us with great respect. Thus, we have provided the following privacy statement by a series of questions and answers to inform you of what is done with any information that is collected from you while visiting our website. Our services are growing, and our practices may change, so please check back for updates to our Privacy Statement.

What type of information is collected while visiting FCN Bank’s website?

Non-personal and personal information may be collected while visiting our website. However, no personal information is required to access our website.

What type of personal information is collected when I visit FCN Bank’s website?

There is no personal information, information about you as an individual such as name, social security number, address, or phone number are collected from anyone by just visiting FCN Bank’s website. However, personal information may be collected if you the visitor elects to provide us with personal information via email.

What happens to the personal information once given to the Bank’s website?

All information collected via email is used internally, as appropriate, to handle the consumer’s request in a timely and professional manor. No information collected is sold to anyone outside of FCN Bank.

What type of non-personal information is collected when I visit FCN Bank’s website?

The non-personal information is automatically gathered when visiting FCN Bank’s Website and consist of:

  • Date & time our site was accessed
  • IP Address (a numeric address given to servers connected to the Internet)
  • Web Browser used
  • City, State and Country

What does FCN Bank do with the non-personal information that is collected?

FCN Bank uses non-personal information to create summary statistics for site management and to determine the level of interest in information available on our website.

Does FCN Bank use “cookies”?

Yes, in order to provide better service or to address security hazards, we will occasionally use a “cookie”. A cookie is a small piece of information, which a website stores on your web browser on your personal computer and can later retrieve. The cookie cannot be read by a website other than the one that set the cookie. We use cookies for a number of administrative purposes; for example, to store your preferences for certain kinds of information or to store a password so that you do not have to input it every time you visit our site. Most cookies last only through a single session, or visit, to our site. None will contain information that will enable anyone to contact you via telephone, e-mail, or any other means. You can set up your web browser to inform you when cookies are set or to prevent cookies from being set.

What does FCN Bank, National Association do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect, and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Payment history
  • Transaction history
  • Credit history
  • Account transactions
  • Wire transfer instructions

When you are no longer our customer, we continue to share your information as described in this notice.

How does FCN Bank, National Association share your personal information?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons FCN Bank, National Association chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information:
QUESTIONS? Call 765-647-4116 or email [email protected]

How does FCN Bank, National Association protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

We collect your personal information, for example, when you

  • Open an account
  • Apply for a loan
  • Use your credit or debit card
  • Make a wire transfer
  • Show your driver’s license

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your credit worthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.

  • FCN Bank, National Association has no affiliates

Nonaffiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.

  • FCN Bank, National Association does not share with nonaffiliates, so they can market you.

Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include insurance agents.